Valuers Registration Scheme - January 2011 

As part of its commitment to continually raising the standards its members work to, the Royal Institute of Chartered Surveyors (RICS) has launched a monitoring scheme aimed at members undertaking work for both private and corporate Clients.

The intention of the scheme, known as the Valuer Registration Scheme (VRS), is to ensure that the highest qualified professionals carry out valuations and to maintain an adequate level of public protection by instilling confidence in those who request the services of an RICS Valuer.

The scheme commenced in October 2010 and will be mandatory in the UK from 30^th April 2011.

I am pleased to announce that both myself and my colleague Peter Lyles, FRICS, have successfully met the criteria of the RICS and can use the designation "RICS Registered Valuer"

Introducing Peter Lyles, FRICS - May 2010

Peter Lyles, FRICS, has joined Martin Jung & Co as Senior Surveyor.  Peter brings a wealth of residential surveying experience to the Company.  Peter has extensive experience in the Cambridge, Newmarket, Haverhill and Saffron Walden areas.  Peter is also a qualified Domestic Energy Assessor and will be responsible for the production of all Energy Performance Certificates.

Testimonials - May 2009

We have been conducting some research into our performance over the past six months or so.  We would like to say a very big thank you to all Clients who returned a "Customer Satisfaction Questionnaire" - it was very useful.  We are pleased to say that we received a 100% positive response to the questions "Would you use Martin Jung & Co again?" and "Would you recommend Martin Jung & Co to a friend?".

Here are a few of the comments we received:

"We were really impressed with the attention to detail and by the help the surveyor provided in answering any questions that we had.  We would definitely recommend you".  Mr & Mrs M.

"Very helpful and good advice given".  Miss H.

"The time taken to ensure the service provided was suitable for my specific needs resulted in a first class level of service".  Mr R.

"Really valued the telephone conversations following both surveys I had done.  Helped me make the right decisions".  Ms R.

"Friendly and approachable.  Good advice given".  Mr & Mrs A.

"Thank you so much for being so helpful and honest about the survey you carried out and the fast & efficient way in which you worked".  Mrs T.

This is our favourite one:

"I have moved house a number of times and have never experienced the service provided by yourselves.  Friendly with lots of helpful advice.  I never once felt like I was just a 'name on your Client list'.  The service was way over the average.  Thank you and keep up the good work".  Mrs S.